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Humanitix

Not-for-profit ticketing platform that donates 100% of its booking-fee profits to children's education charities, and competitive on price too.

4.8 / 5based on 689reviews across Trustpilot, Capterra & Google

About Humanitix

Humanitix is a not-for-profit ticketing platform that donates 100% of its booking-fee profits to children's education charities. Founded in Sydney in 2016, it operates across Australia, New Zealand, the US, Canada and the UK, and is competitive with Eventbrite on price.

It's used by event organisers who care about where their fees go, combining a competitive ticketing platform with a charitable funding model. The platform is fully featured: reserved seating, custom branded pages, deep integrations, and offline-capable check-in.

What you get

Key features

Profits to charity

100% of booking-fee profits fund children's education programs globally.

Reserved seating

Built-in seating chart designer included free.

Group / bundle tickets

Sell tickets in bundles, package deals, and group rates.

Donations on top of tickets

Add an optional donation prompt to your checkout.

Custom branded event pages

Brand event pages with your colours, logos, and content.

Mailchimp + Salesforce + Zapier

Deep integrations with the tools you already use.

Offline check-in app

Native iOS/Android scanning app that works without internet.

Refund automation

Automated refund processing for cancelled or changed events.

Side by side

How Humanitix compares with Eventbrite

Humanitix matches Eventbrite feature-for-feature in most ways: reserved seating, multiple ticket types, marketing integrations, custom branded pages. The fee structure is competitive: Humanitix US is 2.1% + $0.99 plus Stripe processing; Eventbrite is 3.7% + $1.79 plus 2.9% processing. On a $50 ticket, Humanitix is roughly $3.55 all-in; Eventbrite around $5.05.

The bigger differentiator is the not-for-profit model. Humanitix donates 100% of booking-fee profits to children's education charities, meaning the fees you do pay fund disadvantaged kids' education, not shareholder dividends. For values-aligned organisers, that's a meaningful reason to switch.

Pros & cons

The honest balance: what reviewers consistently praise and consistently flag.

Pros

  • 100% of booking-fee profits go to children's education charities
  • Cheaper than Eventbrite on US tickets (2.1% + $0.99 vs 3.7% + $1.79)
  • Discounted rate for charities and schools (1% + $0.99)
  • Reserved seating, donations, and merch all included
  • Strong customer support with human responses

Cons

  • UK pricing is higher than the US/AU rates (4.67% + £0.46 ex VAT)
  • Smaller discovery marketplace than Eventbrite
  • No native email marketing campaigns (relies on integrations)
  • Product polish historically AU/NZ-led, US/UK growing
  • No multi-tenant white-label resale option

Real reviews

What Humanitix users actually say

Choose a category to see verified Trustpilot reviews grouped by topic.

Humanitix users frequently cite the charitable mission, transparent pricing, and the human-led onboarding team.

Humanitix is all about empowering the…

Humanitix is all about empowering the client to problem solve and learn so they are able to create and manage their own event. However, not everything goes to plan and I was super fortunate to have the very…

Humanitix Help is super helpful

Humanitix is a great site for anyone who wants to produce their own show. There are so many tools to do exactly what you need. And if you get stuck, there are both numerous articles on whatever you need, and actual…

The Humanitix team are so helpful

The Humanitix team are so helpful. When there are have been some more complex scenarios that I have not been able to trouble shoot myself, the team have been able to teach me how to resolve this myself. I love the use…

I’m using Humanitix for our event this…

I’m using Humanitix for our event this coming August. As a very small non-profit group, we are planning a large event for our community and friends, and I wasn’t entirely sure how everything worked at first. I booked a…

Pricing

What Humanitix costs

Humanitix charges 2.1% + $0.99 per ticket in the US (1% + $0.99 for verified charities and schools), plus Stripe processing (2.9% + $0.30). UK pricing is 4.67% + £0.46 ex VAT (3.33% + £0.25 for charities/schools). Free events are completely free. 100% of booking-fee profits fund children's education charities globally, confirmed and audited.

US ($)

2.1% + $0.99 / ticket

UK (£)

4.7% + £0.46 / ticket

Is Humanitix right for you?

Honest guidance on who fits, and who doesn't.

Perfect for you if

  • You're a values-led organiser and care where your fees go
  • You're a registered charity or school (deeper discount)
  • You want a full-featured platform at a fair price
  • You need reserved seating and integrations with your CRM
  • You sell mid-priced tickets in the US, AU, NZ, or Canada

Consider alternatives if

  • You sell premium UK tickets where 4.67% feels high
  • You need a built-in email marketing platform
  • You want a major public discovery marketplace
  • You need white-label multi-tenant resale (not available)