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Ticket Tailor

Affordable, flat-fee ticketing platform with a strong reputation for fair pricing and white-label customisation, popular with independent organisers worldwide.

4.8 / 5based on 1,712reviews across Trustpilot, Capterra & Google

About Ticket Tailor

Ticket Tailor is a London-based ticketing platform founded with a single mission: make selling tickets fair and affordable for independent event organisers. Unlike the percentage-based fee models that dominate the industry, Ticket Tailor charges a low flat per-ticket fee, meaning the more expensive your tickets, the more you save versus competitors.

It's used by tens of thousands of organisers globally, from small community theatres and yoga studios to large-scale festivals selling tens of thousands of tickets. The platform is a certified B-Corp and donates a portion of every ticket sold to climate causes through its B-Corp partner network.

What you get

Key features

Flat per-ticket pricing

No percentage cuts; pay the same low fee whether your tickets are $5 or $500.

Embeddable checkout

Drop a checkout widget into any website: WordPress, Squarespace, Wix and more.

Direct payouts

Stripe, PayPal and Square integrate directly so money lands in your account immediately, not after the event.

Reserved seating

Built-in seating chart designer included free on every plan.

Custom branding

White-label box office with your own domain. No Ticket Tailor branding shown to attendees.

Free check-in app

iOS and Android scanning app with offline mode and multi-device support.

Eventbrite import tool

Migrate existing events, ticket types and attendee data from Eventbrite in minutes.

Recurring events

Designed for time slots and recurring schedules: yoga classes, walking tours, tasting sessions.

Side by side

How Ticket Tailor compares with Eventbrite

Ticket Tailor's pricing model is fundamentally different from Eventbrite's. Where Eventbrite takes 3.7% + $1.79 per paid ticket plus 2.9% processing, Ticket Tailor charges a flat $0.65 (or £0.60 + VAT) per ticket plus the standard Stripe processing rate, passed through, not marked up. On a $50 ticket, Ticket Tailor's fee is roughly $2.25 all-in versus Eventbrite's $5.05. The savings get bigger as ticket prices rise.

Beyond pricing, Ticket Tailor gives organisers more control: custom domains, full white-label checkout, direct access to your customer data, and no marketplace where competing events get advertised to your attendees. The trade-off is that you don't get Eventbrite's discovery feed driving incremental traffic, though most Ticket Tailor organisers find this is a worthwhile trade given the fee difference and brand control.

Pros & cons

The honest balance: what reviewers consistently praise and consistently flag.

Pros

  • Flat per-ticket fee with no percentage: predictable and significantly cheaper at scale
  • Direct Stripe/PayPal payouts mean money lands in your account immediately
  • Free Eventbrite import tool; migration takes minutes, not hours
  • Genuinely excellent customer support, with fast human responses
  • B-Corp certified and donates to climate charities: values-aligned for purpose-led organisers

Cons

  • No built-in email marketing platform (uses integrations like Mailchimp / HubSpot instead)
  • No discovery marketplace; you need to drive your own attendee traffic
  • Not designed for very large stadium events needing complex access control
  • Limited advanced reporting compared to enterprise-tier ticketing platforms
  • Some occasional queueing during peak high-traffic sales launches

Real reviews

What Ticket Tailor users actually say

Choose a category to see verified Trustpilot reviews grouped by topic.

Ticket Tailor users consistently cite the flat per-ticket fee, excellent customer service, and clean, easy-to-customise event pages.

Non-profit offering free events

As a non-profit offering free events, Ticket Tailor gives me a lot more options for customizing than other sites I have tried. I like that I am able to choose the way that attendees register for an event so that I can…

Ticket Tailor makes ticketing fun!

We currently use Ticket Tailor as part of a nonprofit organization to manage tickets for the approximately 60 events we hold each year. We have some specific requirements that are well-supported by Ticket Tailor’s…

Great customer service

I will often rate a company nowadays on its customer service, because so many large companies don't care about their customers anymore and don't think we even deserve to speak to a human. This is why TicketTailor are…

You thought of everything to make it so easy!

It was so easy to set up the event, sell the tickets, issue refunds, register guests upon arrival. It was great to have various ticket type options and it was SO SO SO helpful and appreciated that if we wanted to give…

Pricing

What Ticket Tailor costs

Ticket Tailor charges a flat $0.65 per ticket (or £0.60 + VAT in the UK) on its pay-as-you-sell plan, plus standard Stripe processing (typically 2.9% + $0.30 in the US, 1.5% + £0.20 in the UK). Up to 5,000 free tickets per year are free. Registered charities get a 50% discount. Pay-upfront credits drop the per-ticket fee as low as $0.30 in bulk. No monthly subscription, no setup fees, no contracts.

US ($)

$0.30 / ticket

UK (£)

£0.22 / ticket

Is Ticket Tailor right for you?

Honest guidance on who fits, and who doesn't.

Perfect for you if

  • You sell mid-to-high priced tickets and want to keep more of the revenue
  • You care about owning your brand and customer data, not Eventbrite's
  • You want a clean import path off Eventbrite (their free tool handles it)
  • You run recurring events, tours, or classes with time slots
  • You're a registered charity (50% discount) or values-aligned organiser

Consider alternatives if

  • You're a US/Canadian nonprofit (Zeffy is genuinely free for you)
  • You need built-in email marketing as a single platform
  • You want a discovery marketplace driving organic ticket sales
  • You need RFID cashless wristbands for very large festivals (try Weezevent)